Lost In Los Angeles Guide

FAQ

Which payment options do you offer?
At MAJIC it is possible to pay using Paypal or credit card (MasterCard, VISA & American Express).

Wie lange dauert der Versand?
Usually your package will be shipped after 1-2 working days. We ship with all packages with DHL.

Which carrier do you use?
All orders are shipped with DHL. After shipping, you will receive a tracking number that will allow you to track your order.

Where is my package?
Once you have received a shipping confirmation from MAJIC by mail, your order is on its way. This email also contains the DHL tracking number and a link to the DHL shipment tracking. There you can track your order with the tracking number. If you still have problems regarding the shipping or if you have not received a shipping confirmation, please do not hesitate to contact us at support@shopmajic.de.

Where can I redeem a coupon code?
After you've added a product to the cart, you can click on the cart in the top right corner. In the small preview you have to click on "Show cart". Once there, you will find a coupon code box below your selected products. Enter the code and confirm the voucher by clicking on "Submit".

How does the return of my order work?
Returns are free of charge at MAJIC within 30 days of receipt of the products. If you do not like the ordered product, you can simply write us a message via the contact form with your order number and you will receive a shipping label for the return.

Do I need a user account to order?
No, you have the possibility in the ordering process to create an account with MAJIC, but we will leave it open to you as a guest.

Where can I ask more questions?
If you have any questions, please do not hesitate to contact us at support@shopmajic.de - Our Support will help you fast!